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General
Leagues
Parties and Events
Lane Reservations
Fall Season Pass
What You Need to Know
How can I find a bowling center near me?
How do I know if my center is open?
Can people of all ages go bowling?
Can I bring my own shoes and ball to bowl?
Are there special deals available at my center?
What if I want glow-in-the-dark bowling (aka cosmic bowling)?
How many people fit on each lane?
What if I want bumpers during my next visit?
Can I reserve a lane ahead of time online?
What is a bowling league?
Are there bowling leagues at my center?
General Bowling Questions
How is a bowling score calculated?
I’ve heard some funny words on the lanes, what do they mean?
What is the highest score I can receive?
What size bowling ball should I select?
Is there a right way to throw a bowling ball?
Is there basic bowling etiquette I should be aware of when bowling?
Contact Us
What if my question wasn’t answered here?
Can I call my center directly to get more information?
General League Questions
What is a bowling league?
How can I join a league?
What rewards do league bowlers get?
How long does a league last?
What if I have to miss a week?
How much does it cost to join a league?
What is the difference between a social club and a competitive league?
Do I have to be good at bowling to join a league?
How does scoring work?
What is a prize fund?
Can I start my own league?
What if my question wasn’t answered here?
Things to Know Before You Book
What kind of parties can be booked online?
What if I'm not sure about my party's final headcount?
Can I add more people to my party’s headcount after I book?
What if I need to change/edit my reservation after I've already checked out?
What is your cancellation policy?
If I’m planning a kids birthday party, does the birthday child bowl for free?
What is an "event fee"?
Are bar packages unlimited?
What if I still can't find what I'm looking for?
How do I reserve a private room?
Can I reserve private lanes for group events?
Things to Know Before You Party
How many people are assigned to each lane?
What if I want bumpers during the event? (We expect a lot of gutterballs.)
What if I want glow-in-the-dark bowling? (aka cosmic bowling)
What does the set-up/arrangement of the party area look like? Where will my guests be eating? Will they be on the lanes or in the snack-bar area?
Who will be serving us and attending to our requests/needs during the party?
How many staff members will be waiting on us during the party?
Who is my main point of contact? Who should I ask for when I arrive?
What if my party ends but we'd like to stay longer?
Should I arrive early for my party?
What if we’re late for the party?
Your food is too delicious—and we'd like to add more during our party. Can we do that?
Can I bring my own food/drinks? How about my own birthday cake?
I really (really) don't like to pay for parking...Is there free parking at the center?
Before You Reserve a Lane
What is a lane reservation?
How do I reserve a lane?
Is making a lane reservation required?
Are shoe rentals required?
How many guests can be in my reservation?
When can I reserve a lane online?
What if I don’t see my desired date or time available online?
What does the 21+ time slot mean?
Do I have to pay in full for my lane reservation?
What if I'm not sure about my party's final headcount?
What if I need to change or edit my reservation after I've already checked out?
What is your cancellation policy?
Know Before You Go
How do I check in for my reservation?
What if I want bumpers during the reservation?
What if I want glow-in-the-dark bowling? (aka cosmic bowling)
What if my reservation ends but we'd like to stay longer?
Should I arrive early for my reservation?
What if we’re late for the reservation?
Can we order food during our reservation?
Can I bring my own food or drinks?
Fall Season Pass
What is a Fall Season Pass?
What are the options for the Fall Season Pass this year?
What additional benefits come with the Premium Fall Season Pass?
How does the $5 Arcade Card Reload for the Fall Season Pass work?
Are there specific times when my Fall Season Pass can be used?
Can my Fall Season Pass be used at any location?
When does my Fall Season Pass expire?
How do I purchase a Fall Season Pass?
How many times per day can I use my Fall Season Pass?
Can I purchase a Fall Season Pass at any time?
How will I receive my Fall Season Pass if I purchase them online?
What is the Arcade Add-on/Bonus offer?
I already bought my Summer Season Pass, but now I want to add the Arcade Add-on/Bonus Offer. How can I purchase it?
How many Arcade Add-on/Bonus offers can I purchase?
Does my arcade card expire?
What if I lose my Arcade card?
What if I change my mind and want a refund?
What if I lose my Fall Season Pass?
What if I forget to bring my Fall Season Pass with me?
Can lanes be reserved for the Fall Season Pass program?
